Reference

Privacy Policy

We collect and handle account data to run your wallet, verify deposits and process withdrawals through bKash, Nagad and Rocket. This policy explains what we collect, how we use it and who you contact to request changes or deletion.

Account securityPayment verificationCookie disclosureData request rightsRegional compliance
betbazz Privacy Policy
DATA SECURITY

How We Protect Your Information

Your account password is hashed before storage so even our staff cannot read it. Deposit and withdrawal requests require OTP confirmation sent to your registered mobile number. We encrypt payment data in transit using TLS and store transaction logs on access-controlled servers. Below are the main areas where we apply security and privacy measures.

Encrypted Storage

Account credentials, payment references and session tokens are encrypted at rest; database access is logged and restricted to operations staff who need it to resolve disputes.

Cookie Controls

Essential cookies keep you logged in and remember your language choice; optional analytics cookies track which game categories you open most so we can surface relevant titles first.

Data Retention

Active account records are kept as long as your account is open; closed accounts are anonymized after ninety days unless local regulation requires longer retention for audit purposes.

Third-Party Sharing

We share transaction metadata with bKash, Nagad and Rocket to complete deposits and withdrawals; no marketing partners or data brokers receive identifiable information from us.

PRIVACY CONTACT

How to Reach Us About Privacy

If you want to see what data we hold, correct account details or request deletion, contact us through any of the channels below. Support replies within one business day for data requests and walks you through the verification steps before releasing account information.

Email Send data requests to our support email with your registered mobile number and account ID so we can verify ownership before releasing any information.
Live Chat Open the chat widget inside your account dashboard and ask for a privacy request; the agent will start the verification flow and log your request immediately.
Help Center Check the privacy and data section in the help center for FAQs on cookie settings, data retention periods and how to download your account history as a file.

Privacy Policy FAQ

We collect your mobile number, email address and device identifiers at registration to verify your identity and send account notifications; payment details are collected separately when you make your first deposit.

Active account data is kept as long as your account remains open; after closure we anonymize records within ninety days unless local law requires longer retention for compliance or dispute resolution.

Yes — email support or use live chat to request a copy of your account data; we verify your identity through OTP and then send a file with your registration details, transaction history and session logs.

We share transaction metadata with bKash, Nagad and Rocket to process deposits and withdrawals; no other third party receives identifiable account data unless required by law in eligible regions where we operate.

Contact support and request account deletion; we close your account immediately, forfeit any remaining balance and anonymize your records within ninety days unless local regulation requires longer retention for audit purposes.

Essential cookies keep you logged in and remember language preferences; optional analytics cookies track game category usage so we can show relevant titles first; you can disable analytics cookies in account settings without losing core functionality.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.